Catalog Quality Associate @ Amazon Bangalore

Job Description

The Community Corrections team at Amazon is looking for highly motivated and talented candidates to participate in improving the data in our catalog. The ideal candidate must demonstrate strong analytical & communication skills, great attention to detail, and a commitment to excellence. In addition, the candidate must be proficient in German. Core responsibilities for this position include: process contacts from external sources which relate to improving the quality of the catalog Follow pre-defined processes, guidelines, and SOPs to process suggested catalog improvements with high levels of accuracy and productivity Approve or disapprove suggested improvements based on pre-defined guidelines and explain logical reasoning behind approve/reject decision. Review authoritative sources to validate catalog data when needed Browse the site and use search box to look for products Thoroughly check product details to ensure accuracy and completeness of the data Analyze data and identify new trends/patterns Identify generic patterns in suggested catalog improvements to be translated into guidelines and SOPs to improve overall improvement process Provide feedback to streamline existing processes to help the team achieve more consistent results with high quality Report results and communicate them to others within the organization Ability to make logical decisions while reviewing suggested catalog improvements even when provided information is ambiguous

Basic Qualifications

Undergraduate Bachelor of Science degree in one of the following fields: Information Science, Library Science, Computer Science, Business Administration, Finance, Accounting. Minimum of 2 years of working experience in online retail operations or similar fields. Proficient in American English. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Proficient in German. Candidate must demonstrate language proficiency in all the following: verbal, writing, reading and comprehension. Candidate must also have a good understanding of the culture related to the language of specialty. Strong working knowledge of basic computer business applications such as MS Word and MS Excel, Outlook. Strong background in web search and familiarity with various ways used for searching for information Good data analysis skills and great attention to detail Familiarity with online retail (e-commerce) and Internet search industries Willingness to work with sensitive issues, including but not limited to: Adult content Religious and philosophically sensitive issues Alcohol, tobacco, weapons and other potentially offensive products

Preferred Qualifications

Pluses Good understanding of taxonomies, indexing, ontology and other basic information science topics Information science or library science degree is a plus Online retail operations experience or similar experience in related fields Source: https://in-amazon.icims.com/jobs/213738/catalog-quality-associate/job